Emergency Plumbing Services in London
Rapid Response Local Plumbers

We prioritise emergencies and will always give you the earliest available slot. Our aim is to reach most urgent callouts within an hour where possible, subject to engineer availability and London traffic. Exact timings will be confirmed when you call so you know what to expect.

Yes, Plumus operates 24 hours a day, 7 days a week for emergency plumbing, heating, boiler and drainage issues. You can call us at any time, including nights, weekends and bank holidays, and a member of our team will arrange an engineer.

Typical emergencies include burst or heavily leaking pipes, overflowing toilets, sewage backing up, internal flooding, and a complete loss of water supply. Suspected gas leaks or carbon monoxide issues are also emergencies and must be treated as such. If you are unsure, call our team and we will advise whether an immediate visit is required.

Emergency plumbing is charged at our published plumbing and emergency rates, with a minimum one hour charge and then 15 minute billing increments. Daytime weekday rates start from £120 + VAT for plumbing and emergencies, with higher rates for evenings, nights and weekends. All rates exclude materials and we will always confirm the applicable rate before attending.

In many cases we can complete a permanent repair on the first visit as our engineers carry a wide range of common parts and fittings. Where specialist components or larger works are required, we will make the system safe, provide a temporary solution if appropriate and then arrange a follow up visit with a clear estimate.

All Plumus engineers are fully qualified, DBS checked and covered by up to £10 million public liability insurance. Our gas and heating engineers are Gas Safe registered under number 583264, and all work is carried out in line with current regulations and best practice.