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- 24/7 Availability
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Customer Feedback and Reviews
Our Happy Customers...
At Plumus, we let our work speak for itself. Don’t take our word for it!
Hear directly from our top notch clients who have experienced the Plumus difference first hand.
These 5 star Google reviews reflect our commitment to quick response times, quality workmanship and a hassle-free experience from start to finish.
Luke did an amazing job!
Turned up on time, kept me updated, took the time to explain everything, resolved the issue and then cleaned up! Highly recommend! Thanks Luke! You are amazing!
Turned up on time, kept me updated, took the time to explain everything, resolved the issue and then cleaned up! Highly recommend! Thanks Luke! You are amazing!
Response from the owner 11:17 14 Sep 25
Thank you so much for your wonderful review, Georgia! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! We can't wait to welcome you back soon.
Great service, thanks for sorting out everything
Response from the owner 12:02 12 Sep 25
Thank you so much for your kind words, Charles! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're always here to help. We appreciate your support and look forward to serving you again in the future!
We had a major issue in our bathroom,
Luke and Harry came to fix it, It was a very long job—over six hours—but they were incredibly efficient and kind throughout!
They also made sure the bathroom was spotless before leaving!
Absolutely recommended!
Luke and Harry came to fix it, It was a very long job—over six hours—but they were incredibly efficient and kind throughout!
They also made sure the bathroom was spotless before leaving!
Absolutely recommended!
Response from the owner 10:45 11 Sep 25
Thank you so much for your wonderful feedback! We're thrilled to hear that Luke and Harry provided you with efficient and kind service during your bathroom repair. It's great to know that they left everything clean and tidy as well. Your recommendation means a lot to us! If you need any further assistance, we're here to help!
Responsive, polite and thoughtful . We now use them routinely
Response from the owner 10:41 10 Sep 25
Thank you so much for your kind words! We’re thrilled to hear that you find our team responsive, polite, and thoughtful. It's wonderful to know that you have chosen us as your routine service provider. We look forward to continuing to serve you!
Would definitely recommend this company to everyone! Harry helped us with a blocked drain and was efficient and knowledgeable. 5 stars !
Response from the owner 22:07 07 Sep 25
Thank you so much for your awesome review, Mark! We're thrilled to hear that Harry provided you with such efficient and knowledgeable service for your blocked drain. Your recommendation means a lot to us, and we're here to help anytime you need. Looking forward to serving you again!
Best experience I’ve ever had using a plumbing company.
Luke was Fantastic.
Would highly recommend.
Luke was Fantastic.
Would highly recommend.
Response from the owner 22:07 07 Sep 25
Thank you so much for your kind words, Emily! We’re thrilled to hear you had such a positive experience with our plumbing services and that Luke impressed you. Your recommendation means a lot to us. We look forward to serving you again in the future!
Luke was amazing. Very friendly and helpful at a time of need. Super genuine & hardworking guy. Thanks for the service!
Response from the owner 16:06 07 Sep 25
Thank you for your kind words about Luke! We're thrilled to hear that he provided you with friendly and helpful service when you needed it. Your appreciation for his hard work means a lot to us. We look forward to serving you again!
I was very happy with the service provided , the guys were super nice and professional and explained everything very clear. will definitely call this company again if I need a plumber
Response from the owner 10:33 06 Sep 25
Thank you so much for your wonderful review, Kathleen! We're thrilled to hear that you had a positive experience. Your support means a lot to us, and we look forward to serving you again soon!
Harry was very professional and sorted the job quick, leaving the place very tidy to once he had finished. I would highly recommend this company. Thanks for your help Harry!!
Luke and Harry were efficient and very helpful in fitting our new boiler but also assessing and dealing with a further leak. Would highly recommend
I could not believe my luck when James walked in, I immediately knew he was going to do the job. I was right. He was thorough, polite, obliging and did more than necessary explaining things to me. Plumus will be highly recommended to all my friends, especially James.
Their WhatsApp chat before booking is amazing!!
Thank you so much🙏
Their WhatsApp chat before booking is amazing!!
Thank you so much🙏
The service was super quick and efficient! Our bath water didn’t stop running for several hours but Luke came over and fixed the problem in 5 minutes, taking a piece of metal out of the tap which was preventing the valve from closing. Thank you!
Just had some work done having seen residents nearby with Plumus vans outside. Harry has left not long ago and has been nothing but professional, extremely pleasant and great with the work. We've still got work to do, but for a near-Christmas emergency - he's saved the day - all within the hour. I'd be happy to use Plumus again - they were timely and effective - I only called this morning!
Amazing work. We had 5 people visit over 3 days before Plumus came to assist with our blocked drainage line. It took them less than an hour to find a simple way to unblock the pipes and to save our Christmas. Very professional, helpful and efficient.
Luke fitted new values for us. He was professional and polite and did a fantastic job. He kept us in the loop - telling us when he was 30 minutes away, which I found very helpful. Lovely plumber and would definitely use the company again.
I want to share my feedback. This was the best experience associated with the work of plumbing engineers. Everything, from the speed of diagnostics to the cleanliness of the work - perfect! These were the first engineers who identified the cause of the constantly recurring breakdowns of the boiler, as a result we had to replace it with a new one (none of the three previous companies that came to check said this, but simply advised "to use hot water for up to 15 minutes, this is enough"). The replacement work itself was done perfectly cleanly and neatly, after which they even washed the floor. I will be very happy to recommend using the services of this company to all my friends. Thanks again!
such a professional, super friendly, clear, quick process of fitting a new boiler. they all really couldn’t do enough to help and were such a lovely team to have in the house.. think everyone sad to see them go but very happy to have a warm house and hot water again!!!
Amazing service from Luke and Harry, they returned to replace our radiator valves, and deal with the rather complex issues of our hot water cylinder. They arrived at 8am and worked non stop to complete the job, and in the end left everything tidy, and cleaner than before. We will most certainly use this company for any of our plumbing and gas needs. Theresa Alexander
Excellent customer service! Luke went the extra mile to resolve our faulty timer that very night. Really appreciate it.
Best team and professional staff for our office, highly recommended. They came with uniform and super friendly!
James did an excellent job fixing my shower! He was prompt, professional, and efficient. He quickly diagnosed the issue and had it resolved in no time. The work was done to a high standard, and he left the area clean and tidy. I highly recommend James for any plumbing needs—reliable and skilled!
Brilliant service. Luke did a water leak investigation and found the fault fully explaned of what the works will involve to fix. He was helpful and polite and friendly.
I would highly recommend his company to anyone who is looking for a reliable plumber.
Thank you
I would highly recommend his company to anyone who is looking for a reliable plumber.
Thank you
I was having issues with my boiler and was in desperate need for a repair and service. This company came highly recommend by my neighbour. I was extremely impressed with their work. Great time keeping, didn’t leave a mess, very knowledgeable and reasonably priced. I now understand why they came highly recommended as I would definitely recommend them myself. Great work guys!
We had an emergency plumbing issue with water gushing through our lounge ceiling.
A local person recommended this company and they were fantastic! Decent guys and reasonably priced. They turned up when they said was going to turn up, even arrived within an hour and they did not try to rip us off, they was very genuine and tried to help. They made it easy rather than stressful. We now plan to use them for all future plumbing work.
A local person recommended this company and they were fantastic! Decent guys and reasonably priced. They turned up when they said was going to turn up, even arrived within an hour and they did not try to rip us off, they was very genuine and tried to help. They made it easy rather than stressful. We now plan to use them for all future plumbing work.
Amazing Team, Punctual, Identified Issue Quickly with a complete run down of what’s needed to rectify. Would highly recommend
Rob attended for a leaking flat roof, gave us 2 options to patch in the roof or a flat roof replacement. We went for the replacement and from start to finish Rob and his colleague were fantastic! Clean, tidy, kept us informed throughout the whole process taking updated pictures as they went! Not the cheapest but you get what you pay for! Absolutely thrilled with end result! Thank you Plumus!!
Very polite, solved the problem perfectly and very quickly!!! I would recommend
Matthew attended late on a Friday evening to deal with my blocked toilet! Not what was needed before a family doo! Matthew inspected thoroughly and found our main drains were blocked! He used a high pressure jetting machine to clear it, not the cheapest but attended very quick and was dealt with on such short notice! Fantastic service.
Thank you to James who did a stellar job installing my bath taps. Booking was easy with plenty of messages confirming details of the job including date, time and place. He arrived on time, advised me of an approximate timeframe, kept everything neat and tidy and left me with a fully functioning and sparkling bathroom. Would absolutely recommend!
Had some major problems with my old central heating system, including multiple leaks. Was recommended Plumus and found them to be experienced and professional. They kept me informed & quickly answered my concerns.They were considerate & cleared up behind themselves.There were no hidden costs & aftercare was superb. If I have any issues in the future I will not hesitate to call them again.
A fantastic service from start to finish. James provided a detailed written estimate with a full explanation of what the works entailed. He was helpful and polite and cleaned and tidied as he went along.
I would highly recommend his company to anyone who is looking for a reliable plumber.
I would highly recommend his company to anyone who is looking for a reliable plumber.
Replaced boiler and hot water cylinder. Great professional service. Thank you James. Would definitely recommend.
James provide the expert and excellent services for replace the new boiler. Thanks for his assistance. Merry Christmas!
Called Plumus for emergency. Attended quickly and phone call was dealt with efficiently. Would highly recommend
Plumus attended to carry out a gas safety check and boiler service. On time! Thorough job! Would recommend
Called up James and the team to help fix plumbing issues in rental kitchen in Archway. Was super quick and reasonable fee. Would recommend.
How We Work In 3 Simple Steps
1
2
3
Get in touch
Reach out now to get quality assistance. Our team is ready to address all your boiler needs, no matter the request.
We come to you
Our fully-equipped vans are always ready to go. A qualified expert is never more than an hour away, ready to help.
Job well done
Let us work our magic and provide our expert plumbing and drainage services so that you can enjoy the Plumus difference.
How We Help in 3 Simple Steps
1
Get in touch
Reach out now to get quality assistance. Our team is ready to address all your boiler needs, no matter the request.
2
We come to you
Our fully-equipped vans are always ready to go. A qualified expert is never more than an hour away, ready to help.
3
Job well done
Let us work our magic and provide our expert services so that you can enjoy the Plumus difference.
Why Choose Plumus?
Loved By London
6,000+ verified reviews does all the talking.
Gas Safe Engineers
Guaranteeing safe and legal gas-related work.
Fully Insured
Your property and our work, fully protected.
24/7 Responses
Round the clock service for any emergencies.
Exceptional Team
Unmatched professionals dedicated to top services.
Premium Services
A quality of workmanship that beats expectations.
Loved By London
6,000+ verified reviews does all the talking.
Gas Safe Engineers
Guaranteeing safe and legal gas-related work.
Fully Insured
Your property and our work, fully protected.
24/7 Responses
Round the clock service for any emergencies.
Exceptional Team
Unmatched professionals dedicated to top services.
Premium Services
A quality of workmanship that beats expectations.
Loved By London
Gas Safe
Fully Insured
24/7 Responses
Skilled Team
Premium Service
We're Everywhere, Always
No matter where you are in London, our highly-skilled team are ready to respond to any request. With Plumus, you can trust that your boiler requirements will be handled with the utmost care and professionalism.
No matter where you are in London, our highly-skilled engineers are ready to respond to any request. With Plumus, you can trust that your boiler requirements will be handled with the utmost care and professionalism.
